Privacy Policy

Effective Date: 01-01-2025

At Alltime Bookkeepers, accessible from www.alltimebookkeepers.com, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with us.

1. Information We Collect

We collect the following types of personal information:

  • Full name, address, email, and phone number

  • SIN (Social Insurance Number) and tax-related details

  • Financial documents and records shared during bookkeeping or tax preparation

  • Business identification numbers, CRA login credentials (if provided with consent), and transaction history

  • Website usage data (IP address, browser type, visit time)

2. How We Use Your Information

We use the information we collect to:

  • Deliver bookkeeping, payroll, tax filing, and advisory services

  • Communicate with you about your account, invoices, or service updates

  • File tax returns and submit documentation to CRA on your behalf (with consent)

  • Maintain internal record-keeping and legal compliance

  • Improve our website and service offerings

3. Consent

By engaging our services or using our website, you consent to the collection and use of your personal information in accordance with this policy. You may withdraw your consent at any time, subject to legal or contractual obligations.

4. Disclosure of Information

We do not sell or rent your personal information. We may disclose it only when:

  • Required by law or regulation

  • Submitting authorized data to the Canada Revenue Agency (CRA)

  • Working with authorized subcontractors (e.g., payroll processors), who are bound by confidentiality

5. Data Security

We use secure, encrypted platforms (e.g., QuickBooks Online, secure file-sharing tools) to store and process your information. Access is restricted to authorized personnel only.

6. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections or updates

  • Withdraw consent to the use of your information (except where legally required)

7. Cookies & Website Tracking

We may use cookies and analytics tools to monitor website traffic and improve user experience. You can disable cookies in your browser settings.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

9. Policy Updates

This Privacy Policy may be updated occasionally. The latest version will always be posted on our website with the effective date.

10. Contact Us

If you have questions or concerns about your personal data or this Privacy Policy, please contact us at:

📧 Email: admin@alltimebookkeepers.com
📞 Phone: 236-558-7423
📍 Location: Surrey, BC, Canada